Refund policy
Returns
We offer a 30-day return policy on domestic orders. You have 30 days from the date you receive your order to request a return.
To be eligible, items must be in the same condition as when you received them, unused, and in the original packaging. Please include your receipt or proof of purchase.
To start a return, email us at support@ranagolf.com. Once your return is approved, we'll send you a prepaid shipping label and instructions. Returns sent without prior approval can't be accepted.
International orders are final sale. We don't accept returns or exchanges on international purchases.
You're always welcome to reach out at support@ranagolf.com with any questions.
Damages or Issues
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery so we can make it right.
Exchanges
Want a different color or size? Email us at support@ranagolf.com to start an exchange. Send your original item back, let us know which one you'd like instead, and once it arrives and everything looks good, we'll ship your exchange right out.
Items should be unused and in original condition. International orders aren't eligible for exchanges.
Refunds
We'll notify you once we've received and inspected your return. If approved, your refund goes back to your original payment method within 10 business days. It may take a few additional days for your bank or card provider to post it.
Shipping costs are non-refundable.
If it's been more than 10 business days since your refund was approved and you haven't received it, email us at support@ranagolf.com.
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